Troubleshooting

  • officesthumb

    Outlook 2010 Public Folder Performance Problems

    If you are running Outlook 2010 and notice that you are having performance issues with Public folder performance, you need to install Service Pack 1 for Office 2010.  The service pack is a free download from Microsoft and is a…

  • connectthumb

    Connectivity and DNS troubleshooting

    By far the most prevalent network problem we see in a networked computer environment is either connectivity issues or DNS issues.  Usually the two problems are interrelated at some junction.  We wanted to go over just a few basic troubleshooting…

  • driverfeat

    Dell laptop nVidia display Windows 7 driver issue

    Recently in working with a client we ran into a driver issue with a set of Dell D820 laptops.  The laptops had recently been installed with Windows 7 Enterprise 32 bit.  The display driver worked, however, the driver that was…

  • accessdenied

    Access Denied when running shutdown command for a remote machine

    There have been multiple blog posts about an “access denied” error message when running the command line shutdown command pointed to a remote workstation. Example of Shutdown command: shutdown /m \\SOMECOMPUTER /t 5 /y /c “Your machine is about to…

  • Problem Removing Additional Mailboxes from Outlook 2010

    In working with Outlook 2010, we had a client who had additional mailbox folders that were appended to his inbox within Outlook from using the File > Open Other User’s Folder functionality .  When attempting to simply close the folder from…

  • HP Printer software bloat

    With every passing iteration of new HP printers and drivers, one thing is for sure, the “software” is bloated and almost to a point where it is unusable.  I find it very frustrating to see clients who purchase printers either…

  • How to Use MSCONFIG to fight Malware and performance issues

    Two of the main problems that cause home users the great frustration have to do with malware and performance issues. These two problems usually go hand in hand and result from an infection of malware that usually comes inadvertantly from…

  • Roaming Profile Error fix

    Roaming profiles are the bane of a network administrator’s existence.  To say that roaming profiles ever work perfectly is a gross overstatement.  However, it makes things worse when apps do really dumb things that create problems with windows.   Recently in…

  • Java Control Panel – Controlling Downloads

    It seems no matter how up to date a workstation is, due to the highly vulnerable nature of computers – security updates, patches, updates and other software downloads are constantly checking to see whether or not you have the latest version…