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Sysprep Error after November 2023 Windows Updates

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Brandon Lee
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Heads up if you are using Sysprep with Windows 10:

Microsoft has reported that administrators are getting the error code 0x80073cf2 when using the System Preparation (Sysprep) tool on Windows 10 installations. The issue is seen post-installation of recent Windows 10 updates.

Sysprep is a tool that many admins use preparing Windows client or Windows Server installations for imaging and deployment. It removes computer-specific information like installed drivers and the computer security identifier (SID), making it suitable for use across various systems.

Administrators commonly use Sysprep for managing multiple computers in a network. It allows for the creation of generalized Windows images deployable across different hardware setups, as well as the customization of Windows images for specific PCs in audit mode by adding drivers and applications.

The problem exclusively affects Windows 10, version 22H2 systems where Sysprep is employed in audit mode. This mode is typically used for testing or integrating drivers or applications into new Windows installations.

Microsoft explains, "After the November 30, 2023, release of updates KB5032278 or later, some Windows devices may fail to complete the preparation process using the System Preparation Tool (Sysprep.exe) due to issues with the status of a Microsoft Edge package."

Affected devices will display the 0x80073cf2 error message, indicating that Sysprep could not validate the Windows installation. Administrators are advised to consult the log file located at %WINDIR%\system32\Sysprep\Panther\setupact.log for more details and reapply Sysprep after resolving the issue.

Microsoft is actively working on a resolution and will provide further information as it becomes available.

Posted : 24/01/2024 11:59 am