troubleshooting
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Networking
How to setup Mikrotik 751 Router for home or office
Mikrotik makes great quality products that can do just about anything you would like them to do. The RB751 routerboard can be bought for cheap on the net and we can assure you that this little router can do WAY more…
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Windows
How to correct reverse DNS issues
Most of the time people think of DNS as being the service that helps us to resolve a name to an IP address and that is certainly true, as without this service, the Internet as we know it could not…
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Exchange
TLS encryption not working Exchange 2010
In troubleshooting TLS encryption problems with Exchange 2010, there can potentially be several places that an administrator should look to find where TLS encryption is breaking down. There are a number of issues that can exist just in the server…
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Troubleshooting
Untangle Active Directory Logon Script adlogon_user.vbs not mapping usernames
If you are using the paid version of Untangle, one of the powerful features that comes with the paid modules is the Directory Connector. This module allows policies and other restrictions, priorities, etc, to be levied based on group membership…
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Exchange
Exchange 2010 CAS Server password change roaming user profiles
In working with a Microsoft Exchange 2007/2010 environment, most are familiar with the Client Access Server role. Microsoft has implemented the password change feature with the CAS role that allows the changing of passwords at the forms based login screen…
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Mobile
Asus Transformer Prime Wifi fix surfaces
We had just recently posted on our thoughts with the Transformer Prime and wifi problems. What a remarkable source of information the masses of consumers, editors, and reviewers out there are who have been experimenting with various fixes to this…
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Troubleshooting
Using Resource Monitor to troubleshoot performance problems
We are all familiar with tools such as TaskManager to troubleshoot performance issues on our Windows PCs and workstations. However, there is an often underutilized built-in tool in Windows that provides valuable information that is very useful in troubleshooting performance…
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Windows
Shoretel Phones Showing Incorrect Time
Recently, in working with a client after a failed Shoretel system update, we saw issues with the displayed time on most Shoretel handsets in the environment. Most of the phones were displaying the incorrect time of February 6, 2011 which…
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Exchange
Configuring New Address Book Policies Exchange 2010 SP2
One of the exciting new features that become available with the installation of Service Pack 2 for Exchange 2010 is the Address Book Policies. The new policies allow for a much better approach to segmenting address books, address lists, etc.…
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Windows
Print job is stuck on a workstation
Have you ever had a problem printing on a workstation and have the documents stack up in the queues – all documents will delete except one? This is an age old problem, where you get a print job that seems…
