vSphere 6

Upgrade VMware vRealize Operations Manager vROPs 6.2

In rolling through quite a few upgrades recently, I wanted to posted some screenshots and process notes of upgrading vROPs 6.0.2 I had running in my environment to 6.2.  The process is fairly standardized with VMware’s appliances and for the most part the steps are similar between different appliances to get things updated.  The process involves downloading the PAK update files needed, uploading to the appliance and running the update.  The update requires first updating the OS files and then updating the vROPs files.  Let’s take a look at Upgrade VMware vRealize Operations Manager vROPs 6.2.

Upgrade VMware vRealize Operations Manager vROPs 6.2

First thing you will need to do is pull down the .pak file from VMware.  As you can see below I have downloaded the vRealize_Operations_Manager-VA-OS-6.2.03542056.pak file.  Notice the file is for the OS.  The updater will ask you to browse to the file and then you will have the ability to Upload.

vrops_update06

The upload process starts uploading the file to the vROPs.

vrops_update07

After uploading completes, staging begins:

vrops_update08

A summary of the .pak file and update settings are displayed:

vrops_update09

vrops_update22

The update process should automatically log you out and you will be presented back with the vRealize Operations Manager login screen.

vrops_update11

After logging back in you may see a Cluster Status of “Failure” showing – but if you look carefully it will let you know the node is being restarted and installation is in progress.

vrops_update12

Still installing as you can see below, but the cluster status is now online:

vrops_update13

Finally we get an online status with no installation notifications:

vrops_update14

After updating the OS files, below we now can run the update .pak file for the vROPs application upgrade.

vrops_update15
vrops_update16

I ran into this issue below which I did find the issue of “the update is already installed” documented on VMware’s KB for upgrading vROPs. Check this KB out:  https://pubs.vmware.com

Basically it is a refresh issue if the UI times out on the other install.  The workaround as noted on VMware’s site is:  “Workaround: When you perform the software update again, check the option to Install the PAK file even if it is already installed, then click Upload.”

vrops_update17
vrops_update18
vrops_update19
vrops_update20
vrops_update21
vrops_update22

After the upgrade finished, after logging in, I was presented with the configuration of vROPs – EULA, product key, etc.

vrops_update24
vrops_update25
vrops_update26
vrops_update27
vrops_update28

Final Thoughts

The upgrade process took about an hour however, I was pulled away from the desk a few times in between.  Hopefully the above will help you to get an idea of what the upgrade process involves.  It was painless and seems to work as expected besides the refresh issue I ran into mentioned earlier.

Subscribe to VirtualizationHowto via Email 🔔

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Brandon Lee

Brandon Lee is the Senior Writer, Engineer and owner at Virtualizationhowto.com and has over two decades of experience in Information Technology. Having worked for numerous Fortune 500 companies as well as in various industries, Brandon has extensive experience in various IT segments and is a strong advocate for open source technologies. Brandon holds many industry certifications, loves the outdoors and spending time with family.

Related Articles

One Comment

  1. I’ve been trying to upgrade my vROPS from 6.2 to 6.3 its been running for 4 days now and it seems to be stuck. In the steps completed column it is sitting on 5 of 9 Preparing pre-script for the last 3 days. Anyone else have the issues or any ideas on what the problem is?

    Thanks Brett

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.